Privacy policy

Privacy Policy

Effective Date: July 11, 2026

At Livity Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or use our website, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Order details
Payment information required to process transactions
IP address
Device information
Browser type
Cookies and similar technologies
Website usage and browsing activity

Payment Information

Payments made on our website are processed securely through trusted third-party payment service providers.

Livity Store does not store your complete debit card, credit card, UPI PIN, CVV, banking passwords, or other sensitive payment credentials.

Payment processing is handled securely by certified payment providers using encrypted connections.

How We Use Your Information

We use your information to:

Process and fulfill orders.
Verify and confirm transactions.
Deliver purchased products.
Provide customer support.
Respond to inquiries.
Send order confirmations and shipping updates.
Prevent fraud and unauthorized transactions.
Improve our website, products, and customer experience.
Comply with legal and regulatory obligations.

Cookies

Our website uses cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

Remember your preferences.
Maintain shopping cart functionality.
Improve website performance.
Analyze website traffic.
Help protect against fraudulent activity.

You can disable cookies through your browser settings; however, certain website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with trusted third parties, including:

Payment service providers.
Shipping and logistics partners.
Technology and website service providers.
Government or legal authorities when required by applicable law.

These parties receive only the information necessary to perform their services.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although we take commercially reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Complete your orders.
Provide customer support.
Meet legal, accounting, taxation, and regulatory requirements.
Resolve disputes and enforce our policies.

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, marketing, and website functionality.

These providers operate under their own privacy policies, and we encourage you to review their policies before using their services.

Livity Store is not responsible for the privacy practices of third-party websites or services.

Marketing Communications

We may send transactional emails related to your orders, such as order confirmations, payment confirmations, shipping notifications, and customer support communications.

Where permitted by law, promotional communications may also be sent. You may opt out of marketing communications at any time.

Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.

Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information where legally permitted.
Withdraw consent where processing is based on consent.
Object to certain types of processing where applicable.

Requests may be submitted through our Contact Us page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any changes become effective immediately upon publication on this page. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.